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Andersen Caledonia Terms and Conditions

AC policy is to maintain data for 15 years unless otherwise requested by the customer that they require an alternative time period. .

AC is registered with the FDA. if you are shipping steel medical devices for use in the USA you must inform AC of the product name, registration number and date of first shipment. AC will incur a charge from the FDA for registering the device with them which we will need to charge onto the customer.

AC database is maintained by the customer support team at AC. All customers have to email AC if they require any database changes from a registered email that is currently held on the database. This allows us to confirm your identify and give you authority to all company information held on the account.

To meet our regulatory requirements for tractability all orders MUST be accompanied with a PO prior to work commencing.